用研与交互

用户体验经过最近5年的发酵，发展到如今无论是在公司上班的白领、还是茶楼的爷爷奶奶们、或者是菜市场的叔叔阿姨们，都能朗朗上口地给你蹦出一句“这样的体验不好”、“那样的体验可以”，每每听到我不由得在心里会有一个自问：用户的体验是什么？

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